Privacy Policy

1. Introduction

Golf Tracker Pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our Service, you consent to the practices described in this Privacy Policy.

2. Data Controller

For the purposes of applicable data protection laws, Golf Tracker Pro is the data controller of your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@golftrackerpro.com

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when using the Service:

• Account Information: Name, email address, and password when you register
• Profile Information: Profile picture and display preferences
• Golf Data: Round scores, course information, handicap data, and statistics
• Social Data: Friends lists, club memberships, and group round participation
• Payment Information: When subscribing to Pro+, payment details are collected and processed by our third-party payment processor, LemonSqueezy. We do not store your full payment card details.
• Communications: Any messages or feedback you send to us

3.2 Information Collected Automatically

When you use our Service, we may automatically collect:

• Device Information: Device type, operating system, and browser type
• Usage Data: Pages visited, features used, and time spent on the Service
• Log Data: IP address, access times, and referring URLs

4. How We Use Your Information

We use your personal data for the following purposes and legal bases under UK GDPR:

4.1 Contract Performance

• Provide, maintain, and improve the Service
• Process your registration and manage your account
• Calculate and display your handicap and statistics
• Enable social features like friends and group rounds
• Process payments and manage subscriptions

4.2 Legitimate Interests

• Analyse usage patterns to improve the Service
• Detect, prevent, and address technical issues
• Protect against fraud and unauthorised access
• Communicate with you about service updates

4.3 Legal Compliance

• Comply with applicable laws and regulations
• Respond to lawful requests from public authorities

4.4 With Your Consent

• Send promotional communications (you can opt out at any time)
• Any other purpose for which you provide explicit consent

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Other Users: Your profile name and golf statistics may be visible to friends, club members, and group round participants based on your privacy settings
• Service Providers: We share data with third-party providers who assist in operating our Service, including:
  • LemonSqueezy (payment processing)
  • Cloud hosting providers
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfil the purposes described in this Privacy Policy. Specifically:

• Account Data: Retained until you delete your account
• Golf Data: Retained until you delete your account or specifically request deletion of your round data
• Payment Records: Retained for 7 years as required by UK tax law
• Log Data: Retained for up to 12 months for security purposes

When you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain certain information by law.

7. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request that we limit how we use your data
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@golftrackerpro.com or use the relevant features in your account settings.

8. Account Deletion and Data Clearing

You can manage your data through your account settings:

• Clear Round Data: Delete all your recorded rounds while keeping your account
• Delete Account: Permanently delete your account and all associated data

Account deletion is permanent and cannot be undone. Upon deletion, we will remove your personal data from our active systems within 30 days, though some information may be retained in backups for a limited period and as required by law.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure password hashing
• Regular security assessments
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. International Transfers

Your information may be transferred to and processed in countries outside the UK. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including:

• Transfers to countries with adequate data protection laws
• Standard Contractual Clauses approved by the UK Information Commissioner
• Other appropriate safeguards as required by UK GDPR

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

12. Cookies and Tracking

We use essential cookies to enable core functionality of the Service, such as maintaining your login session. These cookies are necessary for the Service to function and cannot be disabled. We do not use advertising cookies or third-party tracking cookies.

13. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Complaints

If you have concerns about how we handle your personal data, please contact us first at privacy@golftrackerpro.com. We will try to resolve your concerns.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@golftrackerpro.com